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Leave Us a Review

Our customers are the center of our universe and we’re grateful for them. If you’re willing to share your experience about your interaction with our agency, it’ll be a great help for other people looking to make smart and confident decisions about their insurance and financial services.


Take 60 seconds (or more if you want) to share your story by clicking on one of the review links below.

What our customers say about us...

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Al Chan

June 9, 2026

5  out of  5
rating by Al Chan
"⭐️⭐️⭐️⭐️⭐️ John’s team is by far one of the very best State Farm has to offer. Heather and Greg were always helpful and looked for ways to save my family money. John is very knowledgeable in everything about insurance/protection. I’m happy that he recommended the Umbrella policy that now protects us from others who sues for unforeseen and unreasonable circumstances."
We responded:
"Al, thank you for the kind review. The John Freeman State Farm Agency always tries to give you the best value for your insurance dollar. We appreciate your business. "
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Steve Behbahany

June 9, 2026

5  out of  5
rating by Steve Behbahany
"The team here is absolutely amazing. I've had auto and home insurance with them for over 10 years and have thoroughly enjoyed working with everyone in their office. They are a great group of people. Honest, incredibly helpful, and always responsive. I highly recommend them!"
We responded:
"Steve, Thank you for the nice Google Review. I appreciate your business over all these years."
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Dean Ghizzone

June 8, 2026

5  out of  5
rating by Dean Ghizzone
"Five stars for Heather and the John Freeman - State Farm Agency. We shopped our insurance after experiencing a major rate increase with our old company, and Heather completely turned things around for us. She found us the perfect policy match at a price we were comfortable with. What really sets her apart, though, is her ongoing support. Anytime we've had a question, she handles it immediately. Strongly recommend this agency for anyone looking for competitive rates and unmatched professional service."
We responded:
"Dean, thank you for your kind review. Best wishes in Arizona."
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Ellie Schmidt

June 3, 2026

5  out of  5
rating by Ellie Schmidt
"Very helpful answering my questions!"
We responded:
"Thank you so much for the 5-star rating, Ellie! We deeply appreciate your support and are always here to help with any insurance questions or needs you may have. "
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Emily Smith

May 14, 2026

5  out of  5
rating by Emily Smith
"This team has been helpful with my home, auto, and umbrella coverage, consistently working with me to make sure I'm getting a great rate. Heather is always available to answer my questions and make it easy for me. Thank you!"
We responded:
"Thank you Emily for your kind words. Heather does a great job helping customers understand all of their insurance gaps and coverage options. We want you to get the best value for your insurance dollars. Thanks again."
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Harry H.

March 18, 2026

5  out of  5
rating by Harry H.
"Customer service is impeccable, very fast responses. I really appreciated how willing they are to assist me. How quickly they found and implemented solutions to any problem I encountered. My favorite insurance team!"
We responded:
"Harry, glad to hear the Freeman State Farm Agency is taking care of you. Thank you for the kind review. "
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Kathryn DeMent

February 27, 2026

5  out of  5
rating by Kathryn DeMent
"Heather, John and the entire team are wonderful to work with! I came to Heather with some complicated insurance needs and she took care of everything I needed quickly and easily. As a real estate agent, I am quick to refer Heather to any of my clients and friends when an insurance need arises. She is responsive and takes excellent care of all of my referrals. I will continue to work with and refer Heather and her team for many years to come."
We responded:
"Kathryn, thank you for your kind review. Heather is terrific at helping our customers navigate their insurance world. Thank you for your business and for your referrals. We want to grow our business with folks just like you. Thanks again."
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Janna Doss

February 20, 2026

5  out of  5
rating by Janna Doss
"Heather helped me efficiently with switching over my insurance plans! They were very quick to respond. Highly recommend!"
We responded:
" Thanks Janna. Heather does a great job helping our customers. I am lucky to have her as a team member. Glad to have you on board with State Farm and this agency."
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Linnea hummbleBee

February 19, 2026

5  out of  5
rating by Linnea hummbleBee
"Highly recommended as an insurance agency! Their policy premiums are reasonable/competitive and it is just so nice to be able to call or email a real human when I have a problem or question."
We responded:
"Linnea, thank you for your kind review. We really appreciate your business. "
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Austin May

December 11, 2025

5  out of  5
rating by Austin May
"I’ve had a great experience with Heather C. at State Farm. They proactively reviewed my policy, lowered my premium, and walked me through changing my coverage in a way that actually made sense. Super friendly, clear, and easy to work with—highly recommend! 🙌"
We responded:
"Austin, thanks for the nice review. Heather does a great job for our customers. Glad you liked the service. Thank you for the recommendation:)"
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Richard Peach

November 29, 2025

5  out of  5
rating by Richard Peach
"Was client of the State Farm team led by John Freeman for over 20 years. Excellent service, responsive, full of ideas, value for money and always great to deal with."
We responded:
"We’re honored by your positive feedback! We look forward to continuing to provide you with great service! If there is anything else we can do for your insurance needs, just let us know!"
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Skylar

November 25, 2025

5  out of  5
rating by Skylar
"I had a great experience working with Jacki! She was quick to respond and made the process as smooth and easy as possible. Super friendly and helpful!"
We responded:
"Skylar, glad to hear you enjoyed working with Jacki. She is my wife and does a great job working with our customers. We appreciate your kind words and business."
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Loan Tran

November 14, 2025

5  out of  5
rating by Loan Tran
"Heather from John’s office have been amazing! They are very responsive and are quick to get any questions answered! I was able to do update and add on via email. Customer service has been great every time I have a question about my auto and renter insurance."
We responded:
"Loan, Thank you for the kind words about Heather and our office. We do our best for each and every customer. Thank you for your trust and loyalty. "
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Melissa Lewarne

November 4, 2025

5  out of  5
rating by Melissa Lewarne
"I’ve been with Freeman’s office for almost 20 years. The staff is responsive and wonderful to work with!"
We responded:
"We’re honored by your positive feedback! We look forward to continuing to provide you with great service! If there is anything else we can do for your insurance needs, just let us know!"
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Sydney Parker

November 4, 2025

5  out of  5
rating by Sydney Parker
"Insurance made EASY! Bought a new car and had coverage within minutes. The team here is simply outstanding and always so helpful anytime I have a question."
We responded:
"Thank you for taking the time to share your thoughts! We’re glad to know you’re satisfied with the service at our State Farm office. If you ever have any questions or need assistance, we’re here to help!"
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Sarah Helmstetter

November 3, 2025

5  out of  5
rating by Sarah Helmstetter
"We have had the best customer service with John, Heather, Jackie, Greg and everyone at State Farm. John Freeman has been our insurance agent since the beginning of our business over 16 years ago. It has been a wonderful experience, even during difficult times. They respond quickly and are so nice to work with. I highly recommend John Freeman and his team!"
We responded:
"Thank you for reviewing our State Farm office! We’re thrilled to know you had a positive experience with us; your satisfaction is our top priority! We look forward to continuing to support your insurance needs."
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Sawyer Crosby

October 31, 2025

5  out of  5
rating by Sawyer Crosby
"I’ve worked with this office for years, and (without fail) they are always immensely helpful, kind, informed, engaged, and just generally awesome. Highly highly recommend."
We responded:
"Thank you for your 5-star review! My State Farm team and I are happy to be your good neighbor!"
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Teresa Asselin

October 28, 2025

5  out of  5
rating by Teresa Asselin
"As we all know ! To have a company answer the phone and know who you are and help you to the fullest is wonderful . As it is so far and few now that this ever happens."
We responded:
"We’re honored by your positive feedback! We look forward to continuing to provide you with great service! If there is anything else we can do for your insurance needs, just let us know!"
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Cathy Garrison

October 26, 2025

5  out of  5
rating by Cathy Garrison
"I can highly recommend John Freeman for your insurance needs. He has been our insurance agent since 1993. He has helped us with so many insurance needs, always been so polite. His staff are also great. They are always so friendly and are prompt to get back to me quickly if I leave a message. John has also helped us with our life insurance needs and restructuring for our retirement and was so knowledgeable. We really are impressed with John, his staff and the insurance coverage that we have had with State Farm. Cathy & Rob G."
We responded:
"Thank you for your 5-star review! My State Farm team and I are happy to be your good neighbor!"
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Mike Connors

October 22, 2025

5  out of  5
rating by Mike Connors
"They are amazing knowledgeable and helpful. If you need insurance this is the place!"
We responded:
"Mike, thanks for the kind words. We are here for all your insurance needs."
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Big Red Button

October 19, 2025

5  out of  5
rating by Big Red Button
"Jacki freeman really helped a lot while my family was going through a tough time. She made making changes easy and quick to our policy. Thank you again!"
We responded:
"Glad Jacki was able to help you. Anything we can do to help. Thank you for the nice review:)"
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Rob Garrison

October 16, 2025

5  out of  5
rating by Rob Garrison
"John Freeman has served us for many years, and we couldn't be more pleased. We would recommend his services to anyone. Thanks, John!"
We responded:
"Thank you for your kind words. I just realized we have been working together for over 23 years. That's amazing. Thank you for your loyalty, trust and business over all these years."
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Lindsey Adegbite

October 16, 2025

5  out of  5
rating by Lindsey Adegbite
"I have been so impressed by John Freeman’s office and especially Heather’s quick and thorough responses while transferring our policies to them. We are saving money and happy to have their team helping with our insurance needs!"
We responded:
"Thank you for the nice review. I'll give a shout out to Heather. We appreciate your business. "
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John caballero

October 16, 2025

5  out of  5
rating by John caballero
"I’ve been a member of State Farm for over 40 years. In that time I’ve had several agents. Been with John Freeman for approximately 14 years now. Always been very pleased with this agent. Wonderful staff and excellent service. Always a pleasure to do business with."
We responded:
"We’re thankful for your feedback! It’s our pleasure to assist you with your insurance needs. If there is anything else we can do to help, please let us know!"
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Shaylynn Kealoha

October 15, 2025

5  out of  5
rating by Shaylynn Kealoha
"Jacki was a pleasure to work with. She completed my request quickly and made switching my auto policy painless!"
We responded:
"Thank you for taking the time to share your thoughts! We’re glad to know you’re satisfied with the service at our State Farm office. If you ever have any questions or need assistance, we’re here to help!"