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Leave Us a Review

Our customers are the center of our universe and we’re grateful for them. If you’re willing to share your experience about your interaction with our agency, it’ll be a great help for other people looking to make smart and confident decisions about their insurance and financial services.


Take 60 seconds (or more if you want) to share your story by clicking on one of the review links below.

What our customers say about us...

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John Cartmell

October 10, 2024

5  out of  5
rating by John Cartmell
"John Freeman has been my home and auto agent for decades. He and his staff are the complete package: knowledgeable, helpful, communicative. I previously had other agents (both State Farm and other insurance companies) who were nowhere near to John Freeman. When I have sat down and reviewed my coverage with John I have always felt that he focused on the right choices for me, not on the maximum income for State Farm and the agency. Claims have never been an issue, mostly minor, but including thefts of both an airbag and a catalytic converter."
We responded:
"Thank you for your wonderful review, John ! I’m truly honored to have been your home and auto agent for so many years. It means a lot to know that you find our team knowledgeable, helpful, and communicative. I strive to focus on what’s best for my clients, and I’m glad to hear that you feel supported in reviewing your coverage. Your trust in me and my team is greatly appreciated, and I look forward to continuing to serve your insurance needs for many more years! – John "
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Rob Downer

September 25, 2024

5  out of  5
rating by Rob Downer
"We started our relationship with John Freeman State Farm 18 years ago. That’s a long relationship with an insurance company in our modern times. From an unexpected truck breakdown in the mountains (where State Farm insurance was able to help with a specialized tow) to our home owners insurance, business insurance, vehicle maintenance insurance and even renters insurance for our daughter, every transaction has been a delight. I look forward to maintaining our relationship for as long as we can & am even more excited at the potential to add boater’s insurance and possibly RV insurance soon. I highly recommend State Farm to my family and friends when they’re looking for a reliable insurance provider."
We responded:
"Thank you for your kind words, Rob! Creating and maintaining relationships with neighbors like you is what we strive for. It's our goal to provide exceptional service and support, and it’s rewarding to hear your positive experiences with us. I look forward to hearing about your plans for boat and RV adventures! We're here to answer any questions when you're ready to insure them. Thank you again for your recommendation! - John"
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Ky Thai

July 25, 2024

5  out of  5
rating by Ky Thai
"The best insurance agent in town. I have worked with John and his team for many years and like a good neighbor, they are always there for me."
We responded:
"Ky, it's a pleasure serving you and your family. Thank you for your loyalty and business over all these years. The John Freeman State Farm Team will always look out for you."
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Jamie Mann

July 19, 2024

5  out of  5
rating by Jamie Mann
"Excellent customer service! Their expertise was greatly appreciated with adding 2 teenage drivers to our plan. I highly recommend John Freeman for all your insurance needs!"
We responded:
"Jamie, thank you for trusting the John Freeman State Farm Insurance Agency to help with your insurance needs. We have many years of experience with our team here in the office. We want to make sure you get the best value for your insurance dollar. Thanks again:)"
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Michael Dobson

July 19, 2024

5  out of  5
rating by Michael Dobson
"The annual renewal was fast approaching on my home and auto insurance so I began shopping around. I was looking at State Farm and wanted an agent close to home, so I contacted John Freeman with State Farm and talked to Greg Rankin. It was a good move as I was able to keep my existing coverages and bundle my earthquake insurance in with my homeowners instead of two separate policies. Greg was easy to work with and his responses were prompt and his information proved accurate. I got the coverage I wanted and saved over $1,000 over my former insurers renewal rates for cars, home and earthquake. Let's hope I don't have any claims but if I do I am hoping that my experience with Greg and State Farm will be just as good as signing up."
We responded:
"Michael, I am glad that Greg was able to help you bundle your home and autos with State Farm. Having a local agent and office location works for many of our customers. Thank you for trusting Greg and the John Freeman State Farm Agency. We are here for you. And, we will be there for you if you ever have a claim. Thank you for your business. "
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Taysha Upton

July 19, 2024

5  out of  5
rating by Taysha Upton
"Today I spoke with Greg about my policy & he was so kind and patient! Everyone at this office is always so great."
We responded:
"Taysha, we love Greg here at the John Freeman State Farm Agency. He is fun to work with and our customers love him. Thank you for your business. "
Profile photo of Dan Walters, Realtor (danwaltersrealtor)

Dan Walters, Realtor (danwaltersrealtor)

July 19, 2024

5  out of  5
rating by Dan Walters, Realtor (danwaltersrealtor)
"John's office is a pleasure to work with - professional, thorough and patient. Heather, an associate on his team, has been particularly helpful in explaining policy implications. Most of us aren't well-versed in the subject, so it's great to work with someone who gets that and speaks in a way we will understand and be comfortable moving forward. John's team does just that...and more."
We responded:
"Thank you for the kind review Dan. Heather and the entire team are professional, thorough, and helpful. Let us know if you need further help at the John Freeman State Farm Agency."
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Cynthia G

May 17, 2024

5  out of  5
rating by Cynthia G
"Heather has been so great and very supportive havent been a member that long but so far I’ve had no issues thanks to amazing team they have and great features like drivesafe and save I’m glad I joined."
We responded:
"Cynthia, thank you for the kind review. I think the world of Heather. She is a great representative of State Farm and the John Freeman State Farm Agency. I know you are going to like the Drive Safe and Save program."
Profile photo of Sarah Medley

Sarah Medley

May 10, 2024

5  out of  5
rating by Sarah Medley
"Just moved from out of state, and this friendly team made the switch for my car insurance a breeze! I was also able to bundle my renter's insurance for an even better deal. Shoutout to Heather for assisting me with such kindness every step of the way!"
We responded:
"Sarah, thank you for taking the time to share your positive experience with our team and a special shoutout to Heather! We're thrilled to hear that your transition from out-of-state was made simple! Thank you for choosing John Freeman State Farm Agent! -John"
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Christine Dupres

May 9, 2024

5  out of  5
rating by Christine Dupres
"Greg is an absolute pleasure to work with. He communicates well follows up quickly and goes out of his way to assure customer satisfaction."
We responded:
"Chrisine, thank you for taking the time to share your experience with Greg! We're delighted to hear that he is an absolute pleasure to work with and that his communication and follow-up have exceeded your expectations! -John"
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Kevin Weichbrodt

March 28, 2024

5  out of  5
rating by Kevin Weichbrodt
"The team at John Freeman’s State Farm office are very helpful and work hard to make sure their clients get the policies they need at the best rates possible. Thank you!"
We responded:
"Kevin, thank you for being a long-time customer of the John Freeman State Farm Insurance Agency. We appreciate the kind review. Thank you for your business."
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Chris Guntermann

March 21, 2024

5  out of  5
rating by Chris Guntermann
"Freeman Agency has been our choice for many years after experiencing other companies. We get great phone access, quick and accurate answers plus annual reviews often pointing out areas where we can save money or improve coverages. We've had only one claim, and it was handled professionally and without any drama. We recommend them."
We responded:
" Thank you for your great review! We appreciate your loyalty and are glad to hear that you have had positive experiences with Freeman Agency. We strive to provide excellent phone access, quick and accurate answers, and helpful annual reviews. We are also pleased to hear that your claim was handled professionally. Thank you for recommending us! We look forward to serving you in the future."
Profile photo of Glen Hess

Glen Hess

March 19, 2024

5  out of  5
rating by Glen Hess
"I'm a lifetime state farm customer now 35 plus years. Johns been my agent since living in Oregon. He's very direct about our policies and changes and new Oregon insurance laws. And he's one of the nicest person I've ever met. We get prompt service and when xar accidents occur we are covered. I feel safe with John and state farm."
We responded:
"Glen, it has been a pleasure working with you all these years as your State Farm Agent. I appreciate your loyalty and confidence in the service we provide here at the John Freeman State Farm Agency. Thank you for the kind words."
Profile photo of Alicia Stover

Alicia Stover

March 9, 2024

5  out of  5
rating by Alicia Stover
"Been with John Freeman branch of State Farm for quite awhile. Have always been happy, especially with customer service. Greg was really helpful for us today."
We responded:
"Alicia, Thank you for the nice review. I am happy to hear that Greg did a great job for you. State Farm and this agency values the relationships we build with our customers. We have your back...always! "
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MINI GARAGE

February 26, 2024

5  out of  5
rating by MINI GARAGE
"Got my insurance needs handled quickly and rates were over 100 dollars less per month than the emu"
We responded:
"Glad we were able to take care of your insurance needs and save you some money. We do value the relationships we have with our customers and hope to have a relationship with you for years to come."
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Than Sundara

February 13, 2024

5  out of  5
rating by Than Sundara
"John's off is very friendly and helpful answering all the questions and concerns I had. Highly recommended ."
We responded:
"We are so thrilled to hear you are satisfied with our services at John Freeman State Farm Agent! We strive to provide friendly and helpful service, and we thank you for your five-star review! -John"
Profile photo of Lina Denson

Lina Denson

February 12, 2024

5  out of  5
rating by Lina Denson
"Greg Rankin helped get the documents over I needed to help lower my car payments. Greg was quick and easy to talk to over-the-phone and I had a lovely experience working with him!"
We responded:
"I am glad Greg was able to help you Lina. We appreciate you doing business with State Farm and this agency. "
Profile photo of Janet Talbott

Janet Talbott

December 7, 2023

5  out of  5
rating by Janet Talbott
"He has been my Insurance Guide for 25 years, That should tell you all you need to know. He now takes care of my daughter her house or cars and everything else. Everybody needs a job in their life."
We responded:
"Janet, thank you for your loyalty and friendship over all these years. Whenever you stop by the office you make our day and put a smile on our faces. You are the best!"
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Sherri Smith

November 23, 2023

5  out of  5
rating by Sherri Smith
"We've been with State Farm for several years now. Bundled all our vehicles and our new home. Tanya was very helpful with putting together a package that was affordable and covered us perfectly!"
We responded:
"Glad to have you on board with our State Farm Agency. Tanya is good at helping folks get the best value for their insurance dollar. Thanks for trusting us for your insurance needs."
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MG NorthWest

November 17, 2023

5  out of  5
rating by MG NorthWest
"It was such a refreshing experience working with Haley over the phone. Buying insurance can be confusing, but not with Haley! She easily answered my many questions, and in a way that finally made sense. I feel relieved knowing my insurance policy is set up correctly at John Freeman State Farm. Thank you, Haley!"
We responded:
"Malcom, thanks for allowing State Farm to take care of your Life insurance needs. Haley is a gem and does a great job with our clients."
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bill ellis

November 17, 2023

5  out of  5
rating by bill ellis
"You can expect Top Notch service & the most competitive rates from the agents at John Freeman State Farm! Haley Gray is our family's agent for many years now. She is always so helpful, professional, goes above/beyond in making sure all our all our questions have been answered & all our needs have been met. 10+ stars!"
We responded:
"Thank you for the kind words Bill. Haley is my office manager and represents State Farm well. I am lucky to have her."
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Cheryl Forster

November 17, 2023

5  out of  5
rating by Cheryl Forster
"Jacki was a great help providing us with the coverage we needed for a rental car."
We responded:
"Cheryl, thank you for choosing State Farm for your insurance needs. Jacki loves helping our customers and making sure you are squared away."
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Ray Gray

November 16, 2023

5  out of  5
rating by Ray Gray
"I just wanted to mention that the staff are always very helpful and are there to answer any question we have. We have had nothing but great service. We really appreciate Haley’s attention to details!"
We responded:
"Thank you for being part of our State Farm family. I do appreciate the feedback on Haley. I am lucky to have her as my office manager."
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Diana Kuhn

November 16, 2023

5  out of  5
rating by Diana Kuhn
"Hayley is the best when it comes to customer service always willing to go the extra mile"
We responded:
"Thank you for the kind review. I agree that Haley goes above and beyond for our State Farm customers. "
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Susan Coover

November 16, 2023

5  out of  5
rating by Susan Coover
"Always helpful & stellar customer service. Thank you, especially Haley."
We responded:
"Thanks Susan! Haley and the entire office staff really try to take care of our customers."