
State Farm® Insurance Agent John Freeman
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Our customers are the center of our universe and we’re grateful for them. If you’re willing to share your experience about your interaction with our agency, it’ll be a great help for other people looking to make smart and confident decisions about their insurance and financial services.
Take 60 seconds (or more if you want) to share your story by clicking on one of the review links below.
What our customers say about us...
Elizabeth Ankeney
March 28, 2025
"Super quick and easy to update information online! Very friendly and easy to work with. Always helpful when I have updates or claims."
"We’re thankful for your feedback! It’s our pleasure to assist you with your insurance needs. If there is anything else we can do to help, please let us know!"
Nestor Flores
March 25, 2025
"I have worked with the John Freeman office for well over 10 years. They have helped with auto, home and even life insurance for me and my family. Johns office has always been there to answer my questions and always transparent with everything. Highly recommend to all my friends and family!"
"Thank you for reviewing our State Farm office! We’re thrilled to know you had a positive experience with us; your satisfaction is our top priority! We look forward to continuing to support your insurance needs."
Kristine Xu
March 21, 2025
"This office is always very attentive and responsive with my car insurance needs. Quick response and helpful as well!"
"Kristine, Thank you for the kind review. I believe Heather in our office has been working with you. I am glad to hear Heather did a great job for you:)"
Elizabeth
March 12, 2025
"Heather was so helpful and responsive when i needed to add a new vehicle to my policy. Everybody in johns office has been delightful to work with and super helpful!"
"Elizabeth, I am glad Hather was able to help you with your new vehicle. We love our customers."
Susan Coover
March 11, 2025
"Great customer service with the Freeman agency as I have navigated dealing with some bad drivers out there on the road. I appreciate Greg's recent call to make sure I have the coverage I want/need. Shout out also to Jackie for clarifying the meaning of some form paperwork I was going to receive from the mothership of State Farm that I easily have misconstrued. I appreciate the "human" touch with this agency."
"Thanks Susan! Haley and the entire office staff really try to take care of our customers. Thanks again for the second review Susan. The John Freeman State Farm agency really tries to look out for the best interest of our customers. I'll let Greg and Jacki know that you think they are doing a great job. We appreciate your business."
Erin Buchanan
March 5, 2025
"I have had nothing but positive experiences with this office! The customer service is prompt, clear, and incredibly kind."
"Erin, Thank you for the kind words. We really do our best for our customers. I appreciate your business. "
Tricia Jenkins
January 31, 2025
"Amazing customer service! I called to escalate an issue on a claim and not only was it resolved quickly, but the confusion was explained and cleared. The follow up along the way was extremely helpful and made me feel heard and like someone was here to make sure this was resolved. And it was! Within an hour. This is how you get a committed customer. Not the initial cost. But the customer service to keep your clients. Thank you Greg! Your service is too notch!! Top top notch. This would not have happened without you"
"Tricia, it's nice to hear that Greg and State Farm Claims came through for you in a timely manner. We try our best. Thank you for your kind words. "
craig daniels
January 27, 2025
"John is a great guy to work with he will help you in anyway he can. I will never switch to another agent ever.He will always answer any questions you have with no problem. Talking to him is like talking to a friend super cool. Thanks John"
"Craig, thank you for your kind words. The best part of my job is working with nice folks like you. I appreciate your business and will always look out for your best interest."
Julia Rozzell
January 22, 2025
"Super easy to set up a policy here!"
"Thank you for your business and kind review. The John Freeman State Farm agency is here for all your insurance needs. "
Ellie Ngo
January 16, 2025
"I got a very good service there. I would like to introduce this agent to other if I have a chance."
"Ellie, thank you for the kind review. And, welcome to the John Freeman State Farm Agency. Heather would be happy to help any of your friends and family that might need our services. Thanks again."
Luz Maldonado
January 7, 2025
"Switching to State Farm was the best thing ever. I don't hesitate to contact Heather Connors if I need something, or if I have a question. She has helped me every single time, always a pleasure to call the office because I know I will be taken care of ."
"Luz, thank you for the kind words. I am glad Heather was able to assist you with your insurance matters. Our State Farm Insurance Agency will always give you our best effort."
Janet Talbott
January 3, 2025
"He has been my Insurance Guide for 25 years, That should tell you all you need to know. He now takes care of my daughter her house or cars and everything else. Everybody needs a job in their life."
"Janet, thank you for your loyalty and friendship over all these years. Whenever you stop by the office you make our day and put a smile on our faces. You are the best!"
Schlag Sweetleaf
January 1, 2025
"After a minor traffic accident, went to John Freemans office and he walked us through the whole process in detail,and then took thebtime to review our homeowners coverage in depth, all without an appointment. All in all, a very thorough and professional experience. Highly recommend to anyone needing insurance and a great insurance agency"
"Thank you for your kind words! I am glad we were able to help you after your accident. Your recommendation means a lot to the John Freeman State Farm Agency, and we’re here to help anyone in need of insurance!"
Scott Ebel
December 21, 2024
"They were very helpful and quick with providing a new policy. They are also proactive in trying to get you discounts where possible. Thanks!"
"Scott, thank you for the kind review. We do try to get our customers all the discounts they are entitled to. We appreciate your business."
Julia Tomes
December 6, 2024
"John Freeman, with the aid of his staff, has been our State Farm rep for over 20 years and we've been so grateful. The whole staff is responsive, supportive, kind, patient, and compassionate, always. From helping us with our home to handling the big changes of adding teen drivers and their cars to the policies, they feel a bit like family at this point! We couldn't more highly recommend John and all who work with him."
"Thank you for the kind words, Julia! It's been a pleasure serving you over all these years. I want the best for you and Art:)"
John Cartmell
October 10, 2024
"John Freeman has been my home and auto agent for decades. He and his staff are the complete package: knowledgeable, helpful, communicative. I previously had other agents (both State Farm and other insurance companies) who were nowhere near to John Freeman. When I have sat down and reviewed my coverage with John I have always felt that he focused on the right choices for me, not on the maximum income for State Farm and the agency. Claims have never been an issue, mostly minor, but including thefts of both an airbag and a catalytic converter."
"Thank you for your wonderful review, John ! I’m truly honored to have been your home and auto agent for so many years. It means a lot to know that you find our team knowledgeable, helpful, and communicative. I strive to focus on what’s best for my clients, and I’m glad to hear that you feel supported in reviewing your coverage. Your trust in me and my team is greatly appreciated, and I look forward to continuing to serve your insurance needs for many more years! – John "
Rob Downer
September 25, 2024
"We started our relationship with John Freeman State Farm 18 years ago. That’s a long relationship with an insurance company in our modern times. From an unexpected truck breakdown in the mountains (where State Farm insurance was able to help with a specialized tow) to our home owners insurance, business insurance, vehicle maintenance insurance and even renters insurance for our daughter, every transaction has been a delight. I look forward to maintaining our relationship for as long as we can & am even more excited at the potential to add boater’s insurance and possibly RV insurance soon. I highly recommend State Farm to my family and friends when they’re looking for a reliable insurance provider."
"Thank you for your kind words, Rob! Creating and maintaining relationships with neighbors like you is what we strive for. It's our goal to provide exceptional service and support, and it’s rewarding to hear your positive experiences with us. I look forward to hearing about your plans for boat and RV adventures! We're here to answer any questions when you're ready to insure them. Thank you again for your recommendation! - John"
Ky Thai
July 25, 2024
"The best insurance agent in town. I have worked with John and his team for many years and like a good neighbor, they are always there for me."
"Ky, it's a pleasure serving you and your family. Thank you for your loyalty and business over all these years. The John Freeman State Farm Team will always look out for you."
Jamie Mann
July 19, 2024
"Excellent customer service! Their expertise was greatly appreciated with adding 2 teenage drivers to our plan. I highly recommend John Freeman for all your insurance needs!"
"Jamie, thank you for trusting the John Freeman State Farm Insurance Agency to help with your insurance needs. We have many years of experience with our team here in the office. We want to make sure you get the best value for your insurance dollar. Thanks again:)"
Michael Dobson
July 19, 2024
"The annual renewal was fast approaching on my home and auto insurance so I began shopping around. I was looking at State Farm and wanted an agent close to home, so I contacted John Freeman with State Farm and talked to Greg Rankin. It was a good move as I was able to keep my existing coverages and bundle my earthquake insurance in with my homeowners instead of two separate policies. Greg was easy to work with and his responses were prompt and his information proved accurate. I got the coverage I wanted and saved over $1,000 over my former insurers renewal rates for cars, home and earthquake. Let's hope I don't have any claims but if I do I am hoping that my experience with Greg and State Farm will be just as good as signing up."
"Michael, I am glad that Greg was able to help you bundle your home and autos with State Farm. Having a local agent and office location works for many of our customers. Thank you for trusting Greg and the John Freeman State Farm Agency. We are here for you. And, we will be there for you if you ever have a claim. Thank you for your business. "
Taysha Upton
July 19, 2024
"Today I spoke with Greg about my policy & he was so kind and patient! Everyone at this office is always so great."
"Taysha, we love Greg here at the John Freeman State Farm Agency. He is fun to work with and our customers love him. Thank you for your business. "
Dan Walters, Realtor (danwaltersrealtor)
July 19, 2024
"John's office is a pleasure to work with - professional, thorough and patient. Heather, an associate on his team, has been particularly helpful in explaining policy implications. Most of us aren't well-versed in the subject, so it's great to work with someone who gets that and speaks in a way we will understand and be comfortable moving forward. John's team does just that...and more."
"Thank you for the kind review Dan. Heather and the entire team are professional, thorough, and helpful. Let us know if you need further help at the John Freeman State Farm Agency."
Cynthia G
May 17, 2024
"Heather has been so great and very supportive havent been a member that long but so far I’ve had no issues thanks to amazing team they have and great features like drivesafe and save I’m glad I joined."
"Cynthia, thank you for the kind review. I think the world of Heather. She is a great representative of State Farm and the John Freeman State Farm Agency. I know you are going to like the Drive Safe and Save program."
Sarah Medley
May 10, 2024
"Just moved from out of state, and this friendly team made the switch for my car insurance a breeze! I was also able to bundle my renter's insurance for an even better deal. Shoutout to Heather for assisting me with such kindness every step of the way!"
"Sarah, thank you for taking the time to share your positive experience with our team and a special shoutout to Heather! We're thrilled to hear that your transition from out-of-state was made simple! Thank you for choosing John Freeman State Farm Agent! -John"
Christine Dupres
May 9, 2024
"Greg is an absolute pleasure to work with. He communicates well follows up quickly and goes out of his way to assure customer satisfaction."
"Chrisine, thank you for taking the time to share your experience with Greg! We're delighted to hear that he is an absolute pleasure to work with and that his communication and follow-up have exceeded your expectations! -John"